Exa pumps

Exa Pumps srl is a family-run company specialized in the design and production of submersible electric pumps. The priority of the company is the constant commitment to the study and creation of innovative products that can continue to compete on the global market.
In the 80s, in collaboration with Aturia, a historic company in the sector based in Milan, the f.el.som® brand and the first innovative electric pumps were born. In 1988 the independent company Felsom srl was founded and the distribution of products on the Italian market began. Over the years the name has changed but not the nature and the corporate mission.

The company today is led by the third generation who make its dynamism its strong point: the products are present on markets all over the world on 5 continents with the historic brand and with personalized brands.

The range of MADE IN ITALY products currently includes 4” and 6” submersible pumps with plastic and puched stainles steel impellers, 6”, 8”, 10”, 12” and 14” cast iron and casted 316 stainless steel pumps, 4” and 6” oil filled motors and in water cooled motors from 4” to 12”, in addition to accessories such as starter panels and cooling jackets.

The company has been certified ISO 9001 (production quality), 14001 (environmental respect) and 45001 (health and safety at work) since 2018. The production site is located in the industrial area of Gera Lario (CO), at the top of Lake Como, one hour by car north of Milan and away from the traffic of the city.

CERTIFICATIONS ISO 9001: 2015 – ISO 14001: 2015 – ISO 45001: 2015 

Exa Pumps is certified according to the integrated quality system ISO 9001: 2015, 14001: 2015 and 45001 in the field of application “Design and manufacture of submersible electric pumps and solar pumping systems through the processes of design, prototyping. Machining, assembly, controls , testing and logistics “.
The 9001 regulation mainly refers to the quality of the product and the production process; 14001 deals with the environmental management system, guaranteeing a constant commitment to reduce emissions and reduce the pollution of the production and logistics of products; 45001 is the workplace health and safety management system.

The certificate is available at the following link:
http://www.exapumps.com/media/Exa-pumps-Felsom-ISO9001.pdf
http://www.exapumps.com/media/Exa-pumps-Felsom-ISO14001.pdf
http://www.exapumps.com/media/Exa-pumps-Felsom-ISO45001.pdf

Policy of the quality

The management of Exa Pumps believes that the success and development of new markets are determined by a care and attention towards:

  • Customers satisfaction (old and new ones);
  • Continuous improvement in all business processes;
  • Human resources training and use of new technologies;
  • risks and opportunities to face and manage;
  • safetyand care of the work environment.

The quality perceived by the customer and therefore his degree of satisfaction is the result of a careful check of all the external and internal variables that can influence the product quality.

 

The Management has therefore defined the commitments it takes and the objectives to pursue:

  • guarantee the continuous improvement of Quality Sistem and of its performances, by ensuring compliance with the requirements of current legislation and any other requirements entered into by the company.
  • ensure compliance with the implicit and explicit requirements related to the product and service quality.
  • honour commitments with our customers, understanding their needs.
  • continuously improve the internal operational efficiency of business processes by defining, controlling and verifying priority objectives, that measure the quality of the organization.
  • train operators so as to get the knowledge of the best working techniques for the execution of the defined activities.
  • minimize the costs related to customer complaints and / or to non-compliant products, through prevention and improvement Actions.
  • optimize collaboration relationships with suppliers and partners in order to develop and improve the quality of the products supplied and of the service.
  • Give responsibility, in the management of the Quality System, to the entire organization, from the Management to every employee;
  • Control and prevent possible risks related to external factors, exploiting the opportunities that these can offer.
  • Ensure a safe and healthy working environment;

To put into operational practice the above commitments, we intend to pursue the following Objectives: 

  • Continuously Monitor the quality sistem, verifing and improving the effectiveness and the efficiency of the processes determined by the organization, that are fundamental for the product quality and the customer satisfaction.
  • Improve company know-how by training operators and investing in increasingly advanced technologies.
  • Improve the efficiency and effectiveness of processing in a work environment always in order and compliant with current regulations.
  • Promote and maintain an open, constructive and transparent attitude towards all those who participate and influence the organization’s activities (customers, suppliers, stakeholders …)